Shipping policy

Shipping Policy

Last Updated: September 26, 2026

Thank you for shopping with us. We are committed to processing and delivering your orders safely and efficiently.

1. Shipping within India

We currently ship our products within India only.

Orders can be delivered to serviceable locations across India, subject to courier availability.

2. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

The estimated delivery time is approximately 7 business days after your order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges will be added to your order at checkout and will be payable by the customer.

The applicable shipping charge will be displayed before you complete your purchase.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible orders and locations.

COD availability may depend on the delivery location and courier service.

6. Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Customers can use the tracking information to monitor the status of their shipment.

7. Order Cancellation

Orders may be cancelled before they are shipped.

If an order is cancelled before shipping, the eligible amount paid by the customer will be refunded according to our refund process.

Once an order has been shipped, cancellation requests generally cannot be accepted.

If a refund is exceptionally approved after shipping, applicable shipping charges may be deducted from the refundable amount.

For COD orders, if the order has already been shipped, no payment refund will be applicable because payment has not yet been collected.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information, including their name, address, phone number, and PIN code.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping or re-shipping charges may apply.

9. Failed Delivery and RTO

If a COD order is not accepted or cannot be delivered and is returned to the sender (RTO), the order will be handled according to our applicable return and shipping policy.

Where additional costs arise due to incorrect customer-provided information or repeated failed delivery attempts, the customer may be responsible for applicable re-shipping charges.

10. Delayed Deliveries

While we aim to deliver orders within the estimated delivery timeframe, unexpected delays may occur due to courier issues, weather, natural events, public holidays, high order volumes, or other circumstances beyond our reasonable control.

We appreciate your patience in such situations.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible after delivery.

Please provide your order details and clear photographs or videos of the product and packaging so that we can review the issue and provide an appropriate solution according to our return and refund policy.